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Welcome to tess.ph Support

Frequently Asked Questions

  • Placing an order
  • Order Cancellation
  • Shipping and Delivery
How do I place an order? -


1. Search by item category or specific item.
2. Select the item you wish to order. Once you are done with your shopping, you can go to checkout.
3. Review the order details before clicking on "Place Order."
4. Choose your preferred payment method.
5. Click "Confirm" Selection
6. Once done the order will proceed under "To Ship."

Can I order without an account on Tess.ph? +
Will I receive an order confirmation after placing my order? +
I have ordered and confirmed payment with Tess.ph, what should I do next? +
Can I change my order details after placing my order? +